Shipping and Refund Policy

At EEVO, we are committed to delivering a smooth and satisfying shopping experience from the moment you place your order to the day it arrives at your door. All orders are processed within 1–3 business days, excluding weekends and holidays. Once processed, orders are shipped via reliable courier services and typically arrive within 3–7 business days, depending on your location. You will receive a confirmation email with tracking information once your order has been dispatched. Please ensure your shipping address is accurate at checkout, as EEVO is not responsible for delays or losses caused by incorrect or incomplete address details. While we make every effort to ensure prompt delivery, please note that occasional delays may occur due to external factors beyond our control, such as weather conditions, customs inspections, or carrier-related issues.

If you are not completely satisfied with your purchase, EEVO offers a straightforward refund policy. You may request a refund within 14 days of receiving your item, provided the product is unused, in its original packaging, and in resellable condition. To initiate a return, please contact our customer service team at with your order number and reason for return. Once we receive and inspect the returned item, we will process your refund to the original payment method within 5–10 business days. Please note that shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a fault on our part (e.g., damaged or incorrect items). Some items, such as digital goods or clearance products, may be non-refundable unless stated otherwise. For any questions or assistance, our support team is always here to help.